B2B for Manufacturers

See real sell-through and automate warranty operations.

Track product performance across partners, standardize warranty templates, and prepare for EU compliance requirements.

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DigiWarranty manufacturer dashboard with sell-through by SKU and region

Manufacturer outcomes

Sell-through visibilitySKU and region-level reporting.

Claim process controlTemplates, statuses, and SLA tracking.

DPP readinessCompliance document handling in one platform.

Manufacturer outcomes you can track

Every outcome below is backed by features live in the platform today.

Sell-through visibility

Use manufacturer dashboard plus transaction stats, demographics, and progress.
Inspect product-level insights and product transaction history.
Analyze retailer/distributor/venue performance from manufacturer context.

Warranty and claims control

Manage warranty template types and active warranty views.
Track and update support claims in one dedicated queue.
Monitor claim throughput with status-driven workflows.

Compliance operations

Create, update, and share compliance documents.
Run import/export jobs for product and catalog data.
Manage connection credentials and health checks per integration.

How it works for manufacturers

1. Govern products and channel data

Maintain product catalog, inspect transaction rollups, and monitor partner activity.

Maintain manufacturer catalog with controlled product and metadata updates.
Review partner-level performance by retailer, distributor, venue, and SKU.
Use product insights and transactions to spot regional demand shifts early.

2. Standardize warranty and support

Configure warranty templates, manage active warranties, and handle claims from one flow.

Define warranty template types once and apply consistently across products.
Track active warranties, expiry windows, and claim statuses in one pipeline.
Reduce manual claim handling with linked receipt, item, and ownership context.

3. Keep compliance ready

Store and share compliance documentation while syncing with integration channels.

Store regulatory and product compliance documents in a structured library.
Share and version compliance artifacts by partner or market as needed.
Keep imports/exports and integration channels aligned with compliance operations.

Capabilities included today

Manufacturer modules

Dashboard with retailer, distributor, and venue analytics.
Product catalog with search, insights, and transaction history.
Discount management for manufacturer-owned promotions.
Product approval workflow for scanned-bill virtual product matching.

Warranty and support stack

Warranty templates you define once and apply across products.
Active warranty and warranty category/item lookup support.
Support claim queues with stats and one-click status updates.
Integrated lifecycle from transaction to post-sale support.

Integrations and controls

Partner integrations with health checks and credentials you control.
Scheduled imports and exports for catalog and warranty data.
Compliance document management with share actions.
Credentials your team can rotate without developer time.

EU Digital Product Passport

DPP is coming. Your product and warranty data isn't ready — yet.

The EU Digital Product Passport will require structured, traceable product data across categories sold in the EU, starting with batteries and expanding under the Ecodesign for Sustainable Products Regulation. Most retail chains still keep that data in PDFs and spreadsheets.

DigiWarranty already structures the data DPP needs — product identity, warranty terms, documents, and ownership history — as a side effect of running your warranties and offers today. You get compliance readiness without a separate compliance project.

Structured product identity

Catalog data mapped to standard classifications, linked to real transactions.

Documents where they belong

Warranty terms, manuals, and compliance documents attached per product and market.

Traceable lifecycle

Purchase, activation, claims, and ownership history in one auditable trail.

Access for manufacturers

Manufacturer accounts are set up with us directly rather than bought off a pricing page, because what you need from the platform depends on your catalogue and your retail network.

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By arrangement

We review every manufacturer application before granting access.

Sell-through and coverage across your retail network.
Product data and warranty terms distributed to retailers.
Onboarding help for the retailers you bring with you.