B2B platform for retailers, distributors, and manufacturers

Warranty claims live in email. Sell-through lives in spreadsheets. End both.

DigiWarranty puts digital receipts, warranties, offers, and sell-through analytics on one platform — so promos hit the floor on time, claims resolve in minutes, and every partner works from the same numbers.

Connects to your POS and e-commerce stack: Shopware, WooCommerce, or your own systems via API and file imports.

Explore capabilities
Sell-in vs sell-through in one dashboard Offers that reach every store on time Warranty claims resolved in minutes Loyalty tied to verified purchases
Built in Croatia for the EU Croatian fiscalization (JIR/ZKI) supported
Regulation-ready Prepared for the EU Digital Product Passport
Risk-free start Free pilot venue — no credit card
Diagram of the DigiWarranty network connecting manufacturers, distributors, and retailers through one platform
Retailers

Win promos before competitors, keep margin, and make support painless.

Offers Know what lands Track how every offer performs, store by store.
Earnings Cross-sell & campaigns Commission and fees tied to each venue.
Support Faster warranty answers Receipt and coverage verified in seconds.
Distributors

Operate the network between manufacturers and retailers with full control.

Flow Inbound / outbound Fill rate, returns, alerts.
Incentives Surface to retailers Best offers, coverage, venue catalog.
Ops Clean data exchange Catalog sync without manual spreadsheets.
Manufacturers

See sell-through, govern SKUs, and automate warranties and support.

Visibility Sell-in / sell-through Top SKUs, regions, retailers.
Care Warranty + support Templates, activation, claim tracking.
Compliance DPP-ready data Product and document sharing per market.

One workflow across the entire retail chain

How retailers, distributors, and manufacturers connect through one shared workflow.

Offers & Campaigns Transactions & Analytics Warranty & Claims Compliance & Documents
DigiWarranty B2B control center showing offers, analytics, and warranty status in one dashboard

Retailers

Offer execution, venue-level performance, and faster warranty approvals.

Distributors

Network coverage, demand visibility, and synchronized partner execution.

Manufacturers

Sell-through visibility, claims control, and compliance document flow.

What makes DigiWarranty unique

Get more out of your network with fast incentives, deep analytics, automated care, and multi-loyalty engagement.

Offers icon

Offers & Discounts Hub

Active / upcoming / expired with engagement counters.

Make incentives land

Surface best offers by venue, track shows/views/clicks, and time campaigns with manufacturer/category selectors.

Sell-through analytics icon

Sell-through Analytics

Sell-in vs sell-through, demographics, and action items.

Decide with data

Role dashboards, transaction stats / demographics / progress, and SKU/venue insights to time promos.

Warranty support icon

Warranty & Support

Templates, activation, expiry, and ticket transitions.

Automate care

Venue-aware warranties, claim status updates, and support stats so customers get faster answers.

Multi loyalty icon

Multi Loyalty

Cross-partner rewards and targeted engagement.

Grow repeat revenue

Unified points/offers across partners, venue-level targeting, and campaigns tied to items and demographics.

AI powered icon

AI-powered tools

Guidance on pricing, promos, and ads by SKU/region.

Act faster, protect margin

Aggregated regional signals propose price bands, promo depth, and ad angles—no competitor exposure, just anonymized market data.

Where the retail chain loses revenue today

Manufacturers, distributors, and retailers rarely share a single view of offers, sell-through, and warranty status—leaving money on the table and customers waiting.

Visibility gap

No end-to-end clarity

Sell-in and sell-through live in spreadsheets, not in a shared dashboard by venue, SKU, or region.

Activation delay

Promos miss the floor

Best offers and discounts are not surfaced with status and engagement, so retailers act late or not at all.

Customer pain

Warranty & support stay manual

Templates, activation, and claim status updates are scattered, slowing response times and frustrating customers.

Ops risk

Fragmented networks

Retailer/distributor/venue directories, contacts, and integrations aren’t in one place—API keys and secrets get reused.

Revenue leak

Cross-sell earnings lack clarity

Commission, fees, and campaign outcomes aren’t tied to offers and venues, making it hard to double down on what works.

Integration drag

Data ops drag

Imports/exports, compliance docs, and webhook tests are ad-hoc, slowing integrations and increasing risk.

EU Digital Product Passport

DPP is coming. Your product and warranty data isn't ready — yet.

The EU Digital Product Passport will require structured, traceable product data across categories sold in the EU, starting with batteries and expanding under the Ecodesign for Sustainable Products Regulation. Most retail chains still keep that data in PDFs and spreadsheets.

DigiWarranty already structures the data DPP needs — product identity, warranty terms, documents, and ownership history — as a side effect of running your warranties and offers today. You get compliance readiness without a separate compliance project.

Structured product identity

Catalog data mapped to standard classifications, linked to real transactions.

Documents where they belong

Warranty terms, manuals, and compliance documents attached per product and market.

Traceable lifecycle

Purchase, activation, claims, and ownership history in one auditable trail.

One platform for incentives, analytics, and support

DigiWarranty connects manufacturers, distributors, and retailers with shared data, automated warranties, and high-velocity offer execution.

Incentives & discounts hub

Run best offers with engagement signals so retailers act fast and protect margin.

Active / upcoming / expired
Shows / views / clicks
Target by product, venue, owner
Manufacturer + category selectors
AI price & ad suggestions (planned)

Analytics & revenue visibility

Share KPIs across the chain—sell-in vs sell-through, demographics, and progress trends.

Role dashboards (inventory, flow, returns, alerts)
Transactions stats / demographics / progress
Cross-sell earnings (commission, fees, volume)
SKU, venue, region insights
Action items surfaced inline

Warranty & support automation

Digitize templates, activation, and claims so customers get faster answers.

Warranty templates per organization
Activation + expiry monitoring
Ticket status transitions & stats
Venue-aware notifications
Support queues tied to demographics

Network & venue management

Keep every participant aligned with the right data, contacts, and credentials.

Directories with drill-downs & activity
Per-venue integration keys & rotation
Connection health checks built in
Contact/location/performance views
Venue coverage mapping

Data operations & compliance

Make imports, exports, and compliance sharing predictable for every partner.

CSV imports/exports for catalogs & warranties
Compliance doc share & governance
Secure, role-based API access
Audit-friendly activity & access control
HR + EN, multi-tenant by org

Built for retailers, distributors, and manufacturers

Each role gets its own dashboards and workflows while everyone works from the same data.

Retailers

Win incentives faster and keep execution tight at every venue.

Best offers & discounts Cross-sell earnings Per-store POS connections
  • Shows/views/clicks with status filters.
  • Commission, fees, and campaigns by venue.
  • Items, warranties, demographics for upsell.

Distributors

Orchestrate inventory, incentives, and partner performance.

Fill rate & returns Network directories Connection health checks
  • Inbound/outbound value & quantity dashboards.
  • Manufacturer/retailer/venue drill-downs.
  • Catalog imports, exports, and partner credentials in one console.

Manufacturers

Get true sell-through visibility and automate compliance.

Sell-in vs sell-through Warranty templates Compliance sharing
  • Portfolio + network KPIs with top SKUs/regions/buyers.
  • Warranty activation stats and support claim transitions.
  • Catalog exports/imports and DPP-ready compliance docs.

The DigiWarranty Platform

A secure, multilingual (HR + EN) infrastructure that keeps incentives, analytics, warranties, and integrations in one place.

Security, API trust, and compliance

Role-based navigation and auditable flows for every organization:

  • Role-based access with per-role credentials your team can rotate without support tickets.
  • One-click connection health checks before anything goes live.
  • Hashed personal identifiers; encrypted at-rest/in-transit data.
  • Compliance document sharing and audit-friendly activity trails.
  • Prepared for EU Digital Product Passport standards.

Integration & connectivity

Connect easily with existing systems and keep data flowing:

  • Real-time/batch sync via REST plus CSV/JSON imports & exports.
  • POS/e-commerce plugins and venue-level secret generation.
  • Catalog, mapping, and warranty imports/exports for partners.
  • Automation via webhooks for claims, renewals, and campaign events.

Built for every team in the chain

Multi-tenant by design so manufacturers, distributors, and retailers work from the same truth:

  • Dashboards, offers, and warranty flows scoped to each persona.
  • Venue directories with contact/location/activity history.
  • Analytics in HR + EN so global teams can ship faster.

Pricing that scales with your venues

Start free, add venues as you grow, and move to usage-based when volume takes off.

Which plan fits? Starter — pilot one store. Multi-venue — chains in one country. Multi-region — selling cross-border. Scale — high transaction volume.

Free

Starter

€0/month

Includes 1 physical + 1 online venue. Perfect to pilot offers and warranties.

  • Discounts/offers hub with engagement counters.
  • Customer and item insights (capped SKUs/transactions).
  • Basic warranties/support workflows.
  • Community support; no custom integrations.
  • Comms (email/SMS/push) and AI-assisted receipt extraction are usage-based.
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Most popular
Growth

Multi-venue

€250/additional venue / month

Includes 3 venues in one country; add more as you expand.

  • Everything in Starter plus full analytics and warranties.
  • Offers/discounts, campaigns, and venue-level secrets.
  • Integrations and webhook tests with email support.
  • Included comms & AI extraction credits; usage-based beyond.
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Cross-border

Multi-region

€350/additional venue / month

Includes 3 venues and your first country; localized as you enter new regions.

  • Localization, compliance docs, and multi-country settings.
  • All Growth features with priority support/SLA.
  • Cross-border offers, analytics, and warranties.
  • Included comms & AI extraction credits; usage-based beyond.
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Scale

Usage-based

€1000/month + transactions

Includes unlimited venues; tiered per-transaction pricing with volume discounts.

  • All Multi-region features plus dedicated onboarding.
  • Priority support/SLA and custom integrations.
  • Volume pricing for transactions and comms.
  • Generous AI extraction and comms credits; usage-based beyond.
Contact for pricing

Campaigns/emails/SMS/push and AI-assisted receipt extraction are usage-based across all plans. Add-on venue fees apply where noted.

FAQ

Professional answers about digital warranty platforms, digital receipts, and retail analytics for retailers, distributors, and manufacturers. Explore the platform or review the solutions.

What is DigiWarranty as a digital warranty platform?

DigiWarranty is a digital warranty and digital receipt platform that connects retailers, distributors, and manufacturers. See the platform overview for capabilities.

How does a digital receipt system reduce service and return friction?

Verified receipts and warranty terms are available instantly, so staff can resolve claims without manual checks. Learn more in solutions.

How does DigiWarranty improve sell-through visibility?

It links POS data to end-customer activity, providing near real-time sell-through dashboards.

What are the benefits for retailers?

Less refund friction, stronger loyalty engagement, and clearer retail analytics by venue.

What are the benefits for distributors?

Cleaner downstream data, fewer manual reports, and better partner performance tracking.

What are the benefits for manufacturers?

Higher warranty activation rates, better regional insights, and more reliable product data.

How does DigiWarranty reduce warranty fraud?

Claims are tied to verified transactions and QR identifiers with auditable activity trails.

How does DigiWarranty speed up returns?

Staff can verify purchases instantly, reducing manual checks and queue time.

How does DigiWarranty integrate with POS systems?

Integrations use REST APIs, CSV/JSON imports, and webhooks for near real-time sync.

Can DigiWarranty connect to e-commerce platforms?

Yes, the same API and import pipelines support online orders and partner feeds.

What retail analytics are included?

Sell-through dashboards, campaign performance, warranty activation, and product trends.

Does DigiWarranty support loyalty and campaigns?

Yes, offers and rewards can be delivered inside the same wallet as warranties.

How is customer data protected?

Access is role-based and data is protected in transit, with privacy controls for customers.

Can data visibility be scoped by partner or venue?

Yes, visibility is controlled by organization, venue, and role permissions.

Does DigiWarranty support multi-store operations?

Yes, multi-venue organizations can manage data and performance by location.

How do I request a demo?

Use the demo form on the website and the team will follow up with next steps.

Run your entire post-purchase experience from one platform.

Bring retailers, distributors, and manufacturers into one consistent data and warranty workflow.

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